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Looking to TRADE up to a better opportunity? Pioneer has an exciting opportunity for a Customer Service Representative.
Why join THIS team?
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
What YOU will do:
Deliver exceptional customer service to our internal customers and our external customers!
Work in a team environment
Daily outbound and inbound calls
Schedule appointments
Drive revenue and help meet the market goal.
What you need:
Minimum 3 years of customer service experience
Must be able to work in a fast-paced environment.
Must be able to prioritize tasks
Pioneer Heating, Cooling, Plumbing & Electrical is searching for the best Residential HVAC Service Technician in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top-tier team! You'll benefit from uncapped salaries, with the peace of mind from a stable and secure local brand.
Contact us to talk about your future!
Why Join THIS team?
- Flexible Hours/ Friendly Work Environment/ Merit Based
- Year-round work
- Robust benefits package: health, dental, vision insurance, prescription coverage
- Paid life insurance
- Matching 401K & IRA
- Weekly pay
- Paid Holidays
- Career Advancement opportunities
What you will DO:
- Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage.
- Troubleshoot HVAC systems and equipment to diagnose.
- Perform emergency repairs promptly and efficiently.
- Ensure compliance with appliance standards and with Occupational Health and Safety Act
- Track repairs and work completed in trade software, Service Titan.
- Engage with customers/clients to inform them of issues, solutions, and outcomes; recommend products and services for optimal system performance.
What you NEED:
- Minimum 2 years as a HVAC Service Technician
- Must have EPA 608 Universal
- Must pass a drug screen, MVR & background check
- Good work ethic and willingness to learn new methods
- Physical dexterity
Pioneer Heating, Cooling, Plumbing & Electrical is seeking a Warehouse Associate who is a self-motivated individual with a positive attitude to join our growing and dedicated team.
What we OFFER you!
- Full-Time
- Year-Round work
- PTO after 90 days
- Parental Leave
- Paid Training
- Weekly pay
- 7 Paid Holidays
- Employee Relief Fund and PTO Gifting
- Education & Tuition Assistance
- Fully stocked company vehicle, gas card, cell phone, tablet, and uniform
- Robust benefits package – health, dental, vision insurance, 401k match, IRA, and more
- Employee Referral Bonus
- Career growth opportunity
What you will do:
· Loading and unloading of shipments
· Stocking and contribute to the organization of the warehouse and facility.
· Scrapping air conditioning system and separating materials for the greatest value
· Occasional help with HVAC, Electrical, Plumbing and Drain jobs offsite.
· Work outside for extended periods of time
· Facility Janitorial and custodial duties
· Assist in all aspects of all warehouse responsibilities.
What you need:
· Must be able to regularly sit, stand, walk, bend, and lift in excess of 50lbs if needed.
· Willingness to submit to a pre-employment drug test and background check
· Good work ethic and willingness to learn new methods.
· Must have EPA, OSHA 10 and Forklift Certification
· Physical dexterity
Pioneer Heating, Cooling, Plumbing & Electrical is looking to add Comfort Consultants to our GROWING TEAM! The Comfort Consultant is primarily responsible for selling profitable installation jobs. They oversee jobs through scheduling, completion, collection, and referral.
What we offer you:
- Part-Time/Full-Time or Flexible scheduling options
- Year-Round work
- PTO after 90 days
- Parental Leave
- Paid Training
- Weekly pay
- 7 Paid Holidays
- Education & Tuition Assistance
- Fully stocked company vehicle, gas card, cell phone, tablet, and uniform
- Robust benefits package – health, dental, vision insurance, 401k match, IRA, and more
- Employee Discounts
- Employee Referral Bonus
- Career growth opportunity
What you will do:
- Educate customers in new comfort systems.
- Maintain a professional attitude and appearance.
- Assist customers to achieve healthy, comfortable, safe environments by asking questions to find out what their needs are.
- Obtain customer authorized agreement for all jobs.
- Complete proposals and price jobs to our customers within the guidelines set forth by the Company standards.
- Actively pursue referrals from satisfied customers.
- Follow up site visits to assure quality, and 100% customer satisfaction
- Ensure profitability of the department by accurately proposing all jobs, using book pricing, with the emphasis on quality and value.
- Review all jobs with the department manager.
- Communicate with our support staff, in a timely and efficient manner details of jobs, financing and job scheduling.
- Submit via email pictures and required forms in a timely fashion and describe in detail specifications to finish the job as was promised to the customer.
- Communicate to Installers the job requirements and expectations of the customer through verbal communication, pictures, drawings, and written forms.
- Maintain contact with Installers and customers during installation to ensure a quality system is installed.
- Prospect for new customers by outbound calling or contact neighbors of recent installation customers to increase customer base and personal income.
- Attend and participate in regular scheduled sales meetings, special sales training and technician technical training meetings on relevant topics.
What you need:
- Valid US Driver’s License
- Willingness to submit to a pre-employment drug test and background check
- 2 years of Sales experience.
- 1 years of HVAC experience preferred
- Physical dexterity
- Flexible working hours day/nights/weekends
The Plumbing Manager is primarily responsible for overseeing and managing field operations to increase business growth and improve service excellence. The Plumbing Manager will help to implement processes and practices across the organization that deliver consistent, exceptional services to clients, a best-in-class employment experience for our teams and grow the revenue and market share of the business.
Essential Functions
- Strategically oversee departments’ performance to coach and support Managers and all reporting members for improvement
- Lead and develop technicians on how to address member needs as well and provide industry leading customer service to our customers
- Work closely with technicians, installation department, sales, dispatch, warehouse, and any other department necessary to ensure timely and accurate service to customers in accordance with company standards and procedures
- Must address escalated customer issues and ensure effective and long-term problem resolution
- Monitors and acts on the department’s projected and forecasted performance goals to achieve or exceed expectations
- Provides regular feedback to Operation Manager on departments’ performance
- Provides consistent and accurate feedback, encouragement, support, professional development, and coaching to all Technicians
- Plans, develops, and leads facilitation of the weekly technician meetings with appropriate, positive, and balanced content
- Ensures that safety topics are incorporated into one-to-one coaching conversations, weekly meetings, and training sessions
- Maintains an overall positive culture and team morale while ensuring that every employee is living the company’s core values for each individual they interact with
- Must be able to maintain professional conduct in all work situations, uphold a well-groomed appearance, and adapt well to all types of working conditions
Required Education and Experience
- Exceptional customer service skills
- Ability to analyze data for trends, devise creative solutions, exercise independent judgment, and make appropriate decisions that impact outcomes
- Keen ability to work accurately, efficiently, and manage multiple tasks
- Proven ability to gain buy-in of teams to company values, safety procedures and overall policies
- Must be familiar with using technology systems in an office environment.
- Excellent oral and written communication, interpersonal, and presentation skills
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Vacation
- Paid Holidays
- Profit Sharing
- 401(K) w/match
Pioneer Heating, Cooling, Plumbing & Electrical is searching for the best Residential Service Plumbers in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! You'll benefit from uncapped salaries, with the peace of mind from a stable and secure local brand.
Contact us to talk about your future!
Why Join THIS Team:
Guaranteed weekly pay, Avg take home $50K-$100K annually!
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
- REFERRAL PROGRAM THAT CAN PAY UP TO $1K! Join our team and then bring your friends!!!
What you will Do:
- You will work closely with the service department to provide timely and accurate service by following company standards and procedures.
- You will travel to customers’ homes to diagnose & troubleshoot plumbing systems
- Identify & communicate plumbing issue(s) with customers
- Maintain a fully stock inventory for each job.
- Document work performed by following company procedure.
- Maintain professional conduct and appearance in all working conditions
What you Need:
- At least 1 years of experience in residential plumbing service & repair
- Willingness to submit to a pre-employment drug test and background check
- Superb customer service skills, honest, dependable, and reliable
- Physical dexterity.
| Stability | Competitive Weekly Pay + Benefits | Growth Opportunities + Training | FLexible Scheduling Options
Looking to TRADE UP to a better opportunity? Pioneer Heating, Cooling, Plumbing & Electrical is searching for the best Residential HVAC Service Technician in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top-tier team! You'll benefit from uncapped salaries, with the peace of mind from a stable and secure local brand.
Contact us to talk about your future!
Why Join THIS team?
- Flexible Hours/ Friendly Work Environment/ Merit Based
- Year-round work
- Robust benefits package: health, dental, vision insurance, prescription coverage
- Paid life insurance
- Matching 401K & IRA
- Weekly pay
- Paid Holidays
- Career Advancement opportunities
What you will DO:
- Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage.
- Troubleshoot HVAC systems and equipment to diagnose.
- Perform emergency repairs promptly and efficiently.
- Ensure compliance with appliance standards and with Occupational Health and Safety Act
- Track repairs and work completed in trade software, Service Titan.
- Engage with customers/clients to inform them of issues, solutions, and outcomes; recommend products and services for optimal system performance.
What you NEED:
- Must have EPA 608 Universal
- Willingness to submit to a pre-employment drug test and background check
- Good work ethic and willingness to learn new methods.
- Physical dexterity
Pioneer Heating, Cooling, Plumbing & Electrical is one of the newest and fastest growing brands in the Tennessee home services industry. The brand is at an inflection point as it looks to refresh it’s branding and grow its awareness through multiple channels in the Nashville market. This will require dedicated attention from a marketing professional.
Pioneer is looking for a part-time marketer to drive the brand’s performance. The role has the potential to turn into a full-time internship during the summer. Notably, the position will report directly to the Tennessee Market President and the Nashville General Manager.
Some areas where the marketer will be able to add value:
- Identify and plan for various community engagement events
- Review current social media presence, identify areas for improvement, and make posts
- Evaluate and provide feedback on the brand’s digital marketing performance (e.g. PPC, LSA, SEO, etc.)
- Creatively look for additional channels to make the Pioneer break through in the Nashville market
Qualifications
· Basic understanding of marketing principles and techniques
· Thrives in a nimble, lean, unstructured, fast-paced entrepreneurial environment
· Creative and scrappy – comes up with new and unique solutions to problems
· Excellent communicator – written and oral
· Stellar time management and organizational skills
· Resourceful – figures out how to achieve results creatively with finite resources
· Works collaboratively and energetically
· Impeccable integrity and ethical standards
· Self-aware, accepting, honest, open, and respectful of others
· Ability to create and execute on processes for professionalizing family-owned businesses using best practices
· An undying commitment to personal growth and development
About Pioneer
The Pioneer brand was founded in Knoxville, Tennessee in 1981. The business has always prided itself on providing premium service to customers’ homes, providing a great place for technicians to have a career, and being deeply tied to the community. In the fall of 2022, the Pioneer brand expanded to Nashville and has continued to build on the values that it was founded on.
| Stability | Competitive Weekly Pay + Benefits | Growth Opportunities + Training |
Looking to TRADE UP to a better opportunity? Pioneer Heating, Cooling, Plumbing & Electrical is searching for the best Residential Service Electricians in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! You'll benefit from uncapped salaries, with the peace of mind from a stable and secure local brand.
Contact us to talk about your future!
Why Join This Team:
Guarantee weekly pay, Avg take home $50K-$100K annually!
- Company truck, gas card, phone, tablet and uniform
- Medical, Prescription, Dental, Vision, Group Life, HSA, Matching 401k benefits
- On-going training & development, growth opportunities
- Paid Holiday
- Paid Vacation
- Paid training
- REFERRAL PROGRAM THAT CAN PAY UP TO $1K! Join our team and then bring your friends!!!
Why Join THIS team?
- Year-round work
- Robust benefits package: health, dental, vision insurance, prescription coverage
- Paid life insurance
- Matching 401K & IRA
- Weekly pay
- Paid Holidays
- Career Advancement opportunities
What you will DO:
- Diagnose and repair residential electrical systems and lead customers to informed and confident buying decisions
- Install, maintain, and repair electrical control, wiring, and lighting systems
- Perform general electrical maintenance and read technical diagrams and blueprints
- Inspect, diagnose and replace equipment, electrical wiring, or fixtures
- Inspect and perform corrective maintenance on circuit breakers and transformers
- Follow national electrical code, and state & local building regulations
- Track repairs and work completed in trade software, Service Titan
- Engage with customer/client to inform them of issue, solution, and outcome; recommend products and services for optimal electrical system performance
What you NEED:
- 3+ years of Electrical Service experience is preferred
- Must pass Motor Vehicle, Background check, and Drug Screen
- Good work ethic and willingness to learn new methods
- Physical dexterity
| Stability | Competitive Weekly Pay + Benefits | Growth Opportunities + Training | Flexible Scheduling Options
Are you looking to TradeUP to a better opportunity? Do you want to bring your children to school each morning? Perhaps be available mid-day for your family? Want to balance both personal time at home and have a rewarding, fulfilling career? We have just the opportunity to suit your schedule!! Pioneer Heating, Cooling, Plumbing & Electric is seeking self-motivated individuals with a positive attitude to join our growing and dedicated HVAC Replacement/Retail Installation team to help deliver excellent service to customers at nights, weekends, or both.
What we OFFER you!
- Full-Time or Flexible scheduling options
- Year-Round work
- Paid Time Off
- Paid Training
- Weekly pay
- Paid Holidays
- Fully stocked company vehicle, gas card, cell phone, tablet, and uniform
- Robust benefits package – health, dental, vision insurance, 401k match, IRA, and more
- Employee Discounts
- Employee Referral Bonus
- Career growth opportunity
Contact with us to talk about your future!
What YOU will do as a HVAC Installer:
- Install HVAC equipment according to safety requirements, company standards, and manufacturer specifications
- Pre-measure job sites in order to properly prepare for installation
- Properly connect equipment
- HVAC Installer serve customers by analyzing work orders, following daily travel schedules, listening to customer concerns, performing designated work, and proactively solving problems
- HVAC Installer cooperate with other departments to continually improve the process and flow of information
- For each HVAC installation job, request necessary parts & equipment needed in advance and verify truck is loaded properly with all materials needed to complete it
- Document work performed in accordance with company procedure
- Provide guidance to assistants or apprentices and share knowledge
- Keep personal tools and equipment operable and up to date
- Maintain current knowledge of HVAC codes and standards
- HVAC Installer will maintain professional conduct and appearance in all working conditions
- All other duties and responsibilities as assigned by supervisor/manager
- Drive a box truck and ensure that it is properly maintained
What YOU will bring as a HVAC Installer:
- At least three (3) years of residential HVAC installation experience and knowledge
- Must have EPA Universal 608 Certification
- Valid driver’s license with an acceptable driving record
- Acceptable criminal background record
- Strong customer service skills
- Strong mechanical aptitude
| Stability | Competitive Weekly Pay + Benefits | Growth Opportunities + Training | FLexible Scheduling Options
Looking to TRADE UP to a better opportunity? Pioneer Heating, Cooling, Plumbing & Electrical is searching for the best Residential HVAC Service Technician in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top-tier team! You'll benefit from uncapped salaries, with the peace of mind from a stable and secure local brand.
Contact us to talk about your future!
Why Join THIS team?
- Flexible Hours/ Friendly Work Environment/ Merit Based
- Year-round work
- Robust benefits package: health, dental, vision insurance, prescription coverage
- Paid life insurance
- Matching 401K & IRA
- Weekly pay
- Paid Holidays
- Career Advancement opportunities
What you will DO:
- Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage.
- Troubleshoot HVAC systems and equipment to diagnose.
- Perform emergency repairs promptly and efficiently.
- Ensure compliance with appliance standards and with Occupational Health and Safety Act
- Track repairs and work completed in trade software, Service Titan.
- Engage with customers/clients to inform them of issues, solutions, and outcomes; recommend products and services for optimal system performance.
What you NEED:
- Minimum 2 years as a HVAC Service Technician
- Must have EPA 608 Universal
- Must pass a drug screen, MVR & background check
- Good work ethic and willingness to learn new methods.
- Physical dexterity
Looking to TRADE up to a better opportunity? Pioneer Heating, Cooling Plumbing and Electric has an exciting opportunity for a Retail Sales Associate.
We are building a team of top-notch marketers to work in select Big Box Home Improvement stores to set appointments for the strongest sales team in Orange County.
What you will do:
The Retail Sales Associate will be setting appointments with customers to conduct Free Estimates to replace Heating and A/C systems as well as setting appointments for discounted required seasonal tune-up maintenance (think oil change for your a/c system).
The ideal candidate should be a result-driven, goal-oriented, seasoned marketing and sales professional with a self-motivating, positive, and energetic attitude. The ideal candidate will have some sales and marketing or related work experience, excellent communication and people skills, enthusiasm for approaching customers, and a strong work ethic.
Schedules:
- We offer both full-time and part-time positions
- 22-40 hours per week availability
- Weekend availability is preferred
We offer:
- $18 per hour guaranteed, plus weekly spiffs!
- Flexible and consistent work schedules
- Comfortable retail environment, work inside a big box store
- Advancement opportunities
- Full benefits package for full time employees
- A great company and a rewarding place to work!
What you bring:
- Previous sales, lead generation, or brand ambassador experience
- Strong attention to details
- Conscientious, team player
- Honesty integrity, quality craftsmanship and a good attitude
- Reliable transportation – must be able to travel from store to store
Why join THIS team?
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Who WE Are:
We are part of a large national company that provides great benefits and advancement opportunity, but locally operate like a small mom and pop company where everyone on the team is family! We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
If this sounds like something you would like to join for a long-term career move, apply today!